Items marked with a green triangle are shipped directly to you from the manufacturer in order to keep our prices as low as possible for you. Our drop ship vendors do not guarantee same day shipping and can sometimes take up to a week to ship. So, if you need your drop shipped items by a specific day, you have to let us know in the "Special Instructions" field in Checkout. Also, it is usually NOT POSSIBLE to change orders for drop ship items as we send the orders to the manufacturers immediately upon receipt from you. RETURNS: Drop ship items are generally not returnable, but if we can return the item to the vendor, it will incur a 20% restocking charge if returned for any reason other than being defective, as we have to pay that to the company that is drop shipping the item plus shipping it back to them.